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meeting Details

Regional Network Management Customer Advisory Group

Tuesday, January 28, 2025 - 1 p.m.
375 Beale Street, San Francisco, CA 94105, United States
Board Room - 1st Floor

Bay Area Metro Center
375 Beale Street
San Francisco, CA 94105

Meeting Agenda (PDF)
Meeting Agenda (HTML)
Meeting Minutes
Meeting Transcript
Video Recording

For assistance, please contact Brittny Sutherland, bsutherland@bayareametro.gov.

Agenda Items

  1. Roster
    Adina Levin, Chair and Warren Cushman, Vice Chair
    Bob Allen, Hillary Brown, Zack Deutsch Gross, Anne Olivia Eldred, Dylan Fabris, Gerry Glaser,
    Dwayne Hankerson, Wendi Kallins, Charley Lavery, Corina Lieu, Emily Loper, Sebastian Petty,
    Phillip Pierce, Abibat Rahman Davies, Terry Scott, and Brian Stanke.

  2. Agenda item 1.
    Call to Order / Roll Call / Confirm Quorum

  3. Agenda item 2.
    Compensation Announcement (Clerk)

  4. Agenda item 3.
    Consent Calendar

  5. Agenda item 3a.

    Minutes of the November 19, 2024 Meeting

    Attachments
    3a_25_0120_1_Nov_19_2024_RNM_Customer_Advisory_Group_Draft_Minutes.pdf

  6. Agenda item 4.
    Approval / Information

  7. Agenda item 4a.
    Mapping & Wayfinding - Prototype Implementation Update

    Update on El Cerrito del Norte and Santa Rosa Transit Mall and SMART station Prototypes and the Pilot Projects.

    Attachments
    4a_25_0121_1_CAG_Summary_Sheet_M_W_Prototype_Update.pdf
    4a_25_0121_2_CAG_Presentation_RMWP_Maps_and_Signs.pdf
    4a_25_0121_3_Attachment_B_Pilot_Project_Locations.pdf
    4a_25_0121_4_Attachment_C_Regional_Map_Criteria.pdf

  8. Agenda item 4b.
    Next Generation Clipper and Fare Programs Update

    Update on the customer features associated with the forthcoming transition to the Next Generation Clipper® fare payment system.

    Attachments
    4b_25_0141_1_Summary_Sheet_Clipper_Update.pdf
    4b_25_0141_2_Clipper_Update_RNM_Customer_Advisory_Group_01_28_2025.pdf

  9. Agenda item 5.
    Public Comment / Other Business

  10. Agenda item 6.
    Adjournment / Next Meetings