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meeting Details

Regional Network Management Customer Advisory Group

Friday, April 26, 2024 - 1 p.m.
375 Beale Street, San Francisco, CA 94105, United States
Board Room - 1st Floor

Bay Area Metro Center
375 Beale Street
San Francisco, CA 94105

Meeting Agenda (PDF)
Meeting Agenda (HTML)
Meeting Minutes
Meeting Transcript
Video Recording

For assistance, please contact Brittny Sutherland, bsutherland@bayareametro.gov.

Agenda Items

  1. Roster

    Adina Levin, Chair and Warren Cushman, Vice Chair

    Bob Allen, Hillary Brown, Zack Deutsch-Gross, Anne Olivia Eldred, Dylan Fabris, Gerry Glaser, Ian Griffiths, Dwayne Hankerson, Wendi Kallins, Charley Lavery, Corina Lieu, Emily Loper, Sebastian Petty, Phillip Pierce, Abibat Rahman-Davies, Terry Scott, and Brian Stanke

  2. Agenda item 1.
    Call to Order / Roll Call / Confirm Quorum

  3. Agenda item 2.
    Compensation Announcement (Clerk)

  4. Agenda item 3.
    Consent Calendar

  5. Agenda item 3a.

    Minutes of the February 23, 2024 Meeting

    Attachments
    3a_Minutes_of_the_February_23_2024_Meeting.pdf

  6. Agenda item 4.
    Information

  7. Agenda item 4a.
    Regional Network Management Performance Measures

    The Regional Network Management Council’s Charter and Work Plan call for the development of new performance measures that provide insight into the experience of transit riders and an overview of transit operations in the region, and that inform the continuous improvement of the RNM framework. This item presents a proposed approach for initial RNM performance measures.

    Attachments
    4a_Summary_Sheet_RNM_Performance_Measures.pdf
    4ai_AttA_RNM_Performance_Measures.pdf
    4aii_AttB_RNM_Performance_Measures_Presentation.pdf

  8. Agenda item 4b.
    Transformation Action Plan Action 25: Paratransit Eligibility Draft Report

    Draft report on Transformation Action Plan Action 25: Adopt standardized eligibility practices for programs that benefit people with disabilities.

    Attachments
    4b_Summary_Sheet_Transformation_Action_Plan_Action_25.pdf
    4bi_Attach_A_Transformation_Action_Plan_Accessibility_Initiatives.pdf
    4bii_Action_25_Draft_Paratransit_Eligibility_Action_Plan.pdf
    4biii_Paratransit_Eligibility_Presentation.pdf

  9. Agenda item 4c.
    Regional Network Management Programs Update

    Verbal update on recent and upcoming activities related to the RNM Council’s work plan.

    Attachments
    4c_Summary_Sheet_RNM_Programs_Update.pdf
    4ci_AttA_RNM_Counci_Work_Plan_Progress_Report.pdf

  10. Agenda item 5.
    Public Comment / Other Business

  11. Agenda item 6.
    Adjournment / Next Meetings

    The next meeting of the Regional Network Management Customer Advisory Group will be held on Friday June 28, 2024 at the Bay Area Metro Center, 375 Beale Street, San Francisco, CA. Any changes to the schedule will be duly noticed to the public.